Terms & Conditions

Terms & Conditions – Rock Alma
Last updated: 2025
1. Seller Information
Rock Alma – Jewelry Atelier
Owner: Conny Franziska Mayer
Lugar Turuelles s/n, 33782 Turuelles, Asturias, Spain
Email: info@rockalma.com
2. Products
Handmade; natural variations are not defects.
3. Prices
Taxes included; shipping shown at checkout.
4. Order Process
Select, cart, details, confirm, receive email. Orders may be cancelled for system/stock errors.
5. Payment
Card, PayPal, Stripe.
6. Shipping
See Shipping Policy; no liability for customs or carrier delays.
7. Returns
See Refund Policy. Exclusions: personalized items, earrings except if defective.
8. Warranty
Legal warranty; defects must be reported within 48 hours.
9. Data Protection
According to GDPR & Privacy Policy.
10. Governing Law
Spanish law and Spanish courts.