Privacy Policy

Privacy Policy – Rock Alma
Last updated: 2025
Rock Alma (“we”) is committed to protecting your personal data. This Privacy Policy explains what
information we collect, how we use it, and your rights under the GDPR.
1. Data Controller
Conny Franziska Mayer
Rock Alma – Jewelry Atelier
Email: info@rockalma.com
Location: Asturias, Spain
2. Personal data we may collect
• Contact information (name, email, phone number)
• Shipping and billing address
• Order details
• Messages sent via the contact form
• Technical information (cookies, usage data, language, device)
3. Purpose of processing
We process your data to:
• Handle orders and shipping
• Respond to inquiries
• Manage returns and guarantees
• Manage your customer account (if applicable)
• Send service-related messages
• Comply with legal obligations (VAT, invoicing, Verifactu from 2025)
4. Legal basis
We process your data based on:
• Contract performance (orders, purchases)
• Consent (newsletter, contact form)
• Legal obligations (Spanish tax and accounting law)
• Legitimate interest (improving user experience)
5. Data sharing
We do not sell or transfer your data.
Data may be shared only with:
• Shipping providers
• Secure payment processors (Stripe, PayPal, etc.)
• Technical providers ensuring website functionality
All comply with GDPR.
6. Data retention
We store your data for:
• Orders: up to 6 years (Spanish tax law)
• Inquiries: up to 12 months
• Newsletter: until you withdraw consent
7. Your rights
You may:
• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request portability
• Withdraw consent at any time
Contact: info@rockalma.com
8. Security
This website uses appropriate technical security measures, including SSL encryption.
9. Cookies
This site uses cookies to improve navigation, analyze traffic, and remember preferences.
10. Updates
This Privacy Policy may be updated. The latest version will always appear here.
Thank you for trusting Rock Alma.